Privacy Policy
Last Updated: May 1, 2026
Carolyn & KAL Wellness Center, INC. (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We collect personal information you voluntarily provide, including:
- Name
- Phone number
- Email address
- Information submitted through intake or contact forms
We may also collect limited technical data such as IP address, browser type, and usage behavior to improve our services.
2. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide healthcare-related communication
- Respond to inquiries and support requests
- Improve website and service functionality
- Send administrative updates
3. SMS Communication & Consent
By providing your phone number, you expressly consent to receive SMS messages from Carolyn & KAL Wellness Center, INC. for appointment reminders, follow-ups, and service-related communications.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for assistance.
Consent to receive SMS messages is not a condition of receiving services.
4. SMS Compliance Notice
We do not sell, rent, or share your personal information for marketing purposes.
No mobile opt-in or SMS consent will be shared with third parties or affiliates for marketing purposes.
SMS messages are not intended for emergency use. If you are experiencing a medical emergency, call 911 immediately.
SMS Consent & Communications
By providing your phone number and consenting to receive SMS messages, you agree to receive conversational SMS communications from Carolyn & Kal Mental Wellness Center regarding appointments, reminders, and customer care updates. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.
SMS consent and phone numbers will never be shared, sold, or disclosed to third parties or affiliates for marketing purposes.
5. Data Sharing
We may share information only with trusted third-party service providers who assist in delivering services (such as scheduling systems, telehealth platforms, and communication providers). These providers are required to maintain confidentiality and use data only for authorized purposes.
6. Data Security
We implement reasonable safeguards to protect your information. However, no system is completely secure.
7. Healthcare Information
Any health-related information you provide is handled with appropriate confidentiality and may be protected under applicable healthcare privacy laws.
8. Your Rights
You may request access, correction, or deletion of your personal data by contacting us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated date.
10. Contact Information
Carolyn & KAL Wellness Center, INC.
Email: [email protected]
Phone: 818-405-8992
Address: 8605 Santa Monica Blvd PMB 778943, West Hollywood, CA 90069-4109