Last Updated: May 1, 2026
Carolyn & KAL Wellness Center, INC. (“we,” “us,” or “our”) operates this website and provides behavioral health services, including therapy, medication management, and telehealth services. By accessing or using our services, you agree to these Terms and Conditions.
If you do not agree, you must not use our website or services.
1. Services Overview
We provide mental health and behavioral health services delivered by licensed providers. Services may be offered in-person or via telehealth depending on provider availability and licensing requirements.
We reserve the right to modify or discontinue services at any time.
2. No Medical Emergency Services
Our services are not intended for emergency or crisis situations. If you are experiencing a medical or psychiatric emergency, call 911 or contact emergency services immediately.
3. User Responsibilities
You agree to:
- Provide accurate and complete information
- Use services only for lawful purposes
- Not misuse or interfere with website functionality
4. Communication Consent (SMS, Phone, Email)
By providing your contact information, you consent to receive communications from Carolyn & KAL Wellness Center, INC., including SMS messages, phone calls, and emails related to:
- Appointment scheduling and reminders
- Follow-up care communications
- Administrative and service updates
5. SMS Messaging Terms
By opting in to SMS communications, you agree that:
- Message frequency may vary
- Message and data rates may apply
- You may opt out at any time by replying STOP
- For assistance, reply HELP
Consent to receive SMS messages is not a condition of receiving services.
No mobile opt-in or SMS consent will be shared with third parties or affiliates for marketing purposes.
SMS messages are not intended for emergency communication.
6. Third-Party Services
We may use third-party vendors (such as RingCentral, scheduling platforms, and telehealth systems) to support service delivery. These providers operate under their own privacy and security policies.
7. Limitation of Liability
To the fullest extent permitted by law, Carolyn & KAL Wellness Center, INC. is not liable for any indirect or consequential damages resulting from use of our services or website.
8. Changes to Terms
We may update these Terms at any time. Updates will be posted with a revised “Last Updated” date.
9. Governing Law
These Terms are governed by the laws of the State of California.